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Data Protection

  • Information on data protection

    The protection of your privacy rights when personal data is being processed is important to TRATON. Personal data collected when users visit our website is processed in accordance with the statutory provisions of the country in which the body responsible for processing the data has its legal domicile.

    1. Collection of anonymous usage data
    When you visit our website, our web servers store the IP address and the domain from which access is obtained, the date and time of the visit, the website that you visit with us and technical information on the visit (http method, http version, http status code, length of the transmitted data, browser used) as standard.

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    2. Collection and processing of personal data
    Personal data will only be collected if you make said data available of your own accord, for example within the framework of registration, a survey or a sales promotion competition, or to implement a contract.

    3. Earmarking of use and passing on of personal data
    Your personal data will only be used for the purpose for which you have entrusted said data to us. Furthermore, no personal data will be passed on to third parties. Such data will only be passed on to government/state institutions and authorities within the framework of mandatory national legal provisions. Our employees have been bound by us to maintain secrecy and to protect personal data entrusted to us.

    4. Right to withdraw consent
    If you have consented to the use of your data for the receipt of company and product information in one of our applications, you can revoke your respective consent again at any time with future effect.

    5. Right to information, right to correct
    Upon request, TRATON will notify you in writing whether and which personal data pertaining to you is stored by us. If, in spite of our best endeavors to ensure the correctness and up-to-dateness of the data, incorrect information is stored, we will correct this information after receiving appropriate written instruction to do so.

    6. Security
    TRATON uses technical and organizational security measures to protect your data so as to prevent accidental or deliberate tampering, loss, destruction or access by unauthorized persons. Our security measures, such as data encryption, are regularly improved in line with technological developments.

    7. Links to websites of other providers
    Our corporate website may contain links to websites of other providers. At the time the link was established, TRATON was satisfied that the directly linked pages were free of illegal content. However, TRATON has no influence whatsoever on the content of the linked pages and is unable to monitor these pages on a regular basis. TRATON therefore cannot be held liable for any content of the linked pages that has been changed since the creation of the link. This declaration concerning data protection does not apply to the linked websites of other providers.

    8. Cookies
    Cookies are small text files which are placed on your computer and stored by your browser. Cookies do not cause any damage to your computer and do not contain any viruses. Most browsers are set to accept cookies automatically. You do, however, have the opportunity to deactivate this function in your browser. TRATON uses cookies to make its offers more user-friendly, more effective and more secure. Our cookies do not contain any personal information. The cookies we use are so-called “session cookies.” They are deleted automatically at the end of your visit. Naturally, you can also view our website without cookies. This may, however, impair the way our offers work.

    9. Reservation
    In order to keep pace with the continuous development of the Internet, TRATON shall be entitled to adapt this declaration concerning data protection at any time whilst adhering to the provisions of legislation regarding data privacy protection.

    10. Social plug-ins
    So-called social plug-ins of social networks, such as Facebook, Instagram, YouTube, Twitter and Pinterest, are used in some areas of our website. The plug-ins can be identified by the logo of the respective social network.

    As soon as you visit a website with an enabled social plug-in, your browser will establish, through the social plug-in, a direct connection to the servers of the social network in question and transmit data regarding your visit to the social network. Even if you are not a member of one of the social networks, there is a possibility that, through the social plug-in, said social network will find out certain data, such as your IP address, and perhaps save such data.

    The social plug-ins on our website are therefore disabled by default. To use a social plug-in, you must enable it by clicking the corresponding button. As long as the social plug-in is not enabled, no data will be transmitted to the social network. After activation, the social plug-in connects to the servers of the social network, and will remain active until you disable it or delete your cookies (see “Cookies”). With the activation, a direct connection is established with the server of the social network in question. The content of the social plug-in is transmitted from the social network directly to your browser, which incorporates this into the website you visited. As such, we have no influence on the scope of the data collected by the social plug-in.

    For more information regarding the purpose and scope of data collection along with the further processing and use of data by the respective social networks, your rights in this regard and the settings to protect your privacy, please refer to the social networks’ notices regarding data protection.

    The following is a brief description of the social media plug-ins included on our site.

    Twitter
    Twitter is a microblogging service of the U.S. company Twitter, Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107). Through the Twitter button, your browser also establishes a direct connection to the Twitter servers and loads the button from there. Information is transmitted to Twitter that the corresponding website was accessed. Even if you are not logged in, Twitter can collect and store usage data as required. If you click on the Twitter buttons and tweet via the Twitter window that opens, you are submitting the information you tweet to Twitter. This information will be published in your Twitter user profile. For more information on data collection, analysis and processing of your data by Twitter, as well as your rights in this regard, please refer to http://twitter.com/privacy.

  • 1. General information

    a) Introduction

    The protection of your personal rights during the processing of personal data is of the utmost concern to companies in TRATON Group (hereinafter referred to as "TRATON"). We process personal data in compliance with the provisions of the EU General Data Protection Regulation (GDPR) and in accordance with the legal regulations of the country in which the controller of the data processing is located. Furthermore, TRATON companies have undertaken to provide comprehensive and uniform protection of personal data through the implementation of a binding Group policy. Within TRATON, this ensures a level of protection worldwide, which is comparable to that in Germany and the European Union. Moreover, our employees are obliged to maintain confidentiality with regard to the handling of personal data. b) Controller and contact person

    The controller as defined by data protection law is the TRATON company that processes your data as part of an existing or incipient contractual relationship. In the event of questions relating to data protection, please contact the data protection officer/data protection coordinator at the TRATON company with which you have or are initiating a contractual relationship. The ultimate holding company of TRATON Group is TRATON AG. Data Protection Officer of TRATON AG is Dr. Karl-Heinz Müller (Group Data Protection, Dachauer Straße 641, 80995 München, Tel: +49 89 36098-123, Fax: +49 89 36098-375, E-Mail: karl-heinz.mueller@man.eu).

    2. Collection and processing of personal data

    a) Purpose limitation and legal basis

    TRATON processes personal data in order to execute and manage an existing or incipient contractual relationship with you. In this context, your personal data is processed for various purposes as part of a range of processing activities. b) Data sources

    As a rule, your personal data is collected directly from you as part of an existing or incipient contract relationship. c) Obligation to provide data

    You must provide to the controller the personal data required to execute the contractual relationship. If you do not provide this data, TRATON cannot fulfil the relevant legal obligations and enter the contractual relationship. d) Intended purpose of processing activities

    An overview of the intended purpose of our processing activities is provided below:

    Putting services and materials out to tender

    Sending requests, calling in outstanding quotes, commercial review and completeness checking on quotes, and performing negotiations. Order processing (materials and services)

    Writing, submitting, sending, and tracking orders in the system. Supplier support

    Communication regarding products or services, responding to inquiries and requests, and bottleneck and risk management. Procurement controlling and services provider controlling

    Figures regarding suppliers and services provider. Compliance with legal obligations

    Compliance with retention obligations, ensuring that compliance requirements are met through checks (e.g. sanctions list checks and money laundering, references to legal infringements), operating an internal control system (ICS) and other monitoring systems for ensuring that business processes are in accordance with regulations.


    The processed data can be classified into the following data categories:
    • Professional contact and (work) organizational data
    • IT usage data
    • Data on personal/professional circumstances & characteristics
    • Creditworthiness and bank data
    • Contractual data


    The aforementioned processing activities are justified by the following legal bases:
    • Consent to one or more specified purposes (Art. 6(1)(a) of the GDPR)
    • Fulfilment of the contract or contract initiation (Art. 6(1)(b) of the GDPR)
    • Fulfilment of legal obligations (Art. 6(1)(c) of the GDPR)
      • Balancing of interests (Art. 6(1)(f) of the GDPR)
      • The existence of a relevant and appropriate relationship between the controller and the data subject
      • Prevention of fraud
      • Direct advertising
      • Transfer of data within a corporate group for internal management purposes (including customer and employee data)


    3. Transfer of personal data

    In certain cases, your personal data may also be disclosed to other bodies: If the disclosure of your personal data is necessary in order to execute or initiate the contractual relationship. We will also disclose your personal data to service providers commissioned by us in the framework of order processing. Your core data and contact details are disclosed in a centralized database for the purpose of ensuring a current data stock and for credit checking. Other companies in TRATON Group are also able to access this database. If we are required to comply with country-specific legal requirements regarding the disclosure of your personal data, e.g. for transfer to financial authorities, courts, and auditors, we will fulfil this obligation.


    4. Data storage and erasure

    We erase your personal data as soon as it is no longer required for the purposes stated above. Your personal data is stored for as long as we are required to do so by law, or for as long as statutory limitation periods apply. This regular arises due to legal obligations to provide proof and preserve records, governed by legislation including the Bürgerliches Gesetzbuch (BGB – German Civil Code), Handelsgesetzbuch (HGB – German Commercial Code), and the Abgabenordnung (AO – German Tax Code). Beyond this, data is only saved if there are further statutory or contractual storage obligations to do so.


    5. Your rights

    You have the right to be informed about the data that relates to you, and the right to rectify your data. Provided that there are no statutory regulations to the contrary, you also have the right to erase your data and to object to the processing of your data, and the right to restrict the processing of your data. Furthermore, you have the right to data portability. If we collect and process your personal data on the basis of your consent, you also have the right to revoke the consent you granted with effect for the future. The legality of the data processing carried out with your consent until you revoke it, remains unaffected by your withdrawal of consent. If necessary, we need to verify your identity before we can process your requests. If, in spite of our efforts to maintain accurate and up-to-date data, incorrect information has been saved, we will correct such information upon corresponding request. In the event of complaints, there is the possibility to contact a data protection supervisory authority.


    6. Automated decision-making

    We do not perform automated individual decision-makings within the meaning of Art. 22 (1) & (4) of the GDPR.


    7. Safety

    TRATON uses technical and organizational security measures to protect your data against accidental or premeditated manipulation, loss and destruction, and access by unauthorized persons. Our security measures, such as data encryption, are regularly improved in accordance with technological development.

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