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Compliance & Risk Management

 

At TRATON, Compliance means that our employees act in accordance with ethical standards, the law, and internal guidelines — at all times, and everywhere. The binding guideline for acting with integrity is the Code of Conduct.

In addition, the management of risks and opportunities is an inseparable component of overall corporate management and of business processes — and it’s precisely here that we create transparency early on. Because only by doing so can we ensure effective risk-reduction measures on both the management level and the process level.

Contacts for whistleblowers

Integrity and compliant conduct are of the highest priority for TRATON. In order to guarantee these values and to avoid or minimize potential risks due to regulatory violations, it is crucial that any regulatory violations are identified, clarified, and eliminated.

At TRATON, tip-offs regarding potential regulatory violations can be reported by employees, business partners, customers and other third parties through various channels, at any time, and in any language. All tip-offs are received by the TRATON Investigation Office, which ensures that comprehensive and appropriate investigations are carried out.

The whistleblower system guarantees the greatest possible protection for whistleblowers and persons implicated. An investigation is only initiated after a very careful examination of the facts and a reasonable suspicion of a regulatory violation. There will be strict confidentiality and secrecy throughout the investigative process. Information will be reviewed fairly, promptly, and in a sensitive manner.

Information on data protection and the rights to which you are entitled can be found here: https://traton.com/en/data-protection.html.

Speak up!—the 24/7 TRATON whistleblower portal

To report tip-offs regarding serious regulatory violations in the area of white-collar crime, e.g., regarding corruption, antitrust law, or data protection issues, or regarding violations of human rights, whistleblowers worldwide can use the Speak up! tool, which is available around the clock in twelve languages. 

Important notice: Even if your preferred language is not offered in the reporting channel, you can use any language to submit your report. You can also contact the TRATON Investigation Office in any language via e-mail or mail.

Speak up! is accessible from every Internet-enabled computer via the following link: https://www.bkms-system.net/TRATON

 Whistleblowers can register on Speak up! with their name or a pseudonym of their choice. All tips-offs are treated as confidential.

24/7 Volkswagen whistleblower hotline

In addition to this, regulatory violations can also be reported via the Volkswagen AG whistleblower hotline. The hotline is available around the clock and accepts tip-offs from all brands of the Volkswagen Group — if desired also anonymously. All tip-offs concerning TRATON that are received via the hotline are forwarded to the TRATON Investigation Office directly.

This is how you can reach the whistleblower hotline:

+ 800 444 46300* (international toll-free number)
+ 49 5361 946300 (chargeable number, if your local telephone provider does not support the toll-free service)

* Depending on the country you are calling from it is possible that the international toll-free hotline is not available since some telephone network providers do not support the service. If so, please use the offered chargeable number or your country-specific number.

Country Toll-free number Local telephone number
Brazil 0800-5912743 021-23911381
Mexico 001-800-4610242 0155-71000355
Slovak Republic 0800-002576 02-33325602
USA 833-6571574 908-2198092
South Africa 0800-994983 021-1003533
Malaysia 1-800-819523 0154-600099
Argentina 0800-6662992 011-52528632
Germany 0800 444 46300 05361-946300

 

Contacts within the TRATON Investigation Office (post & e-mail)

All internal and external whistleblowers can also report potential regulatory violations directly and confidentially to colleagues at the TRATON Investigation Office.

TRATON SE
Investigation Office
Dachauer Strasse 641
80995 Munich
Germany
E-mail: investigation-office@traton.com

Ombudspersons of the Volkswagen Group

Please find information on the Ombudspersons of the Volkswagen Group here.

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